{"id":242,"date":"2024-10-18T10:38:26","date_gmt":"2024-10-18T01:38:26","guid":{"rendered":"https:\/\/kohakuvilla.jp\/?page_id=242"},"modified":"2024-10-29T09:59:16","modified_gmt":"2024-10-29T00:59:16","slug":"faqs","status":"publish","type":"page","link":"http:\/\/kohakuvilla.jp\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-bogo-language-switcher\"><ul class=\"bogo-language-switcher list-view\"><li class=\"en-US en current first\"><span class=\"bogoflags bogoflags-us\"><\/span> <span class=\"bogo-language-name\"><a rel=\"alternate\" hreflang=\"en-US\" href=\"http:\/\/kohakuvilla.jp\/en\/wp-json\/wp\/v2\/pages\/242\/\" title=\"English\" class=\"current\" aria-current=\"page\">English<\/a><\/span><\/li>\n<li class=\"ja last\"><span class=\"bogoflags bogoflags-jp\"><\/span> <span class=\"bogo-language-name\"><a rel=\"alternate\" hreflang=\"ja\" href=\"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/pages\/242\/\" title=\"Japanese\">\u65e5\u672c\u8a9e<\/a><\/span><\/li>\n<\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">For reservation<\/h2>\n\n\n\n<div class=\"ark-block-accordion\" data-icon-type=\"caret\">\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.How can I make a reservation<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Reservations are accepted through an external site.<br>You can access the reservation site from this website as well, so please make your booking via Airbnb.<\/p>\n\n\n\n<div class=\"airbnb-embed-frame\" data-id=\"1174411978184206231\" data-view=\"home\" data-hide-price=\"true\" style=\"width: 450px; height: 300px; margin: auto;\"><a href=\"https:\/\/www.airbnb.jp\/rooms\/1174411978184206231?check_in=2024-11-04&amp;check_out=2024-11-09&amp;guests=1&amp;adults=1&amp;s=66&amp;source=embed_widget\">Airbnb\u3067\u898b\u308b<\/a><a href=\"https:\/\/www.airbnb.jp\/rooms\/1174411978184206231?check_in=2024-11-04&amp;check_out=2024-11-09&amp;guests=1&amp;adults=1&amp;s=66&amp;source=embed_widget\" rel=\"nofollow\">\u4f4f\u5b85 \u00b7 Konohana Ward, Osaka \u00b7 \u2605\u65b0\u7740 \u00b7 3\u5bdd\u5ba4 \u00b7 \u30d9\u30c3\u30c97\u53f0 \u00b7 1.5\u30d0\u30b9\u30eb\u30fc\u30e0<\/a><script async=\"\" src=\"https:\/\/www.airbnb.jp\/embeddable\/airbnb_jssdk\"><\/script><\/div>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.I would like to change the dates of<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.You will need to make changes through the reservation site.<br>We apologize for the inconvenience, but please contact the support of the reservation site.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.I want to change the number of guests.<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.You will need to make changes through the reservation site.<br>We apologize for the inconvenience, but please contact the support of the reservation site.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I add more days to my reservation?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Please contact us through the site where you made your reservation.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.How can I cancel my reservation?<span style=\"font-size: 14px; color: initial;\"><\/span><\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Please complete the procedure at the reservation site where you made the reservation.<\/p>\n<\/div><\/details>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">About check-in<\/h2>\n\n\n\n<div class=\"ark-block-accordion\" data-icon-type=\"caret\">\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.What time can I check in?<span style=\"font-size: 14px; color: initial;\"><\/span><\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Check-in is possible from 4pm.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.What time is check-out?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Check-out is at 10am<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I leave my luggage at the facility before check-in?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.You can leave it in your room after 12:00 on the day of check-in.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.I would like to know how to check in.<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.There is a key box containing the key at the entrance of the facility.<br>The day before your check-in, <br>we will send you the passcode for the key box to you.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.I would like to know how to check out.<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Just return the key to the key box at the entrance of the facility when checking out.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I check in early?<span style=\"font-size: 14px; color: initial;\"><\/span><\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Check-in is from 4pm. If you would like to leave your luggage earlier, please let us know in advance.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I have a late check-out?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Late check-out is generally not available. However, it may be possible depending on room availability. Please let us know in advance.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I leave my luggage after checking out?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.It is not possible for you to leave your luggage with us after checking out.<\/p>\n<\/div><\/details>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">About thefacility<\/h2>\n\n\n\n<div class=\"ark-block-accordion\" data-icon-type=\"caret\">\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Is there a parking lot?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.There is no parking lot at this facility.<br>You can find several nearby coin parking.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I smoke?<span style=\"font-size: 14px; color: initial;\"><\/span><\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Smoking in this facility is strictly prohibited.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.What kind of amenities are available in the guest rooms?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Please see the amenities introduction page.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I use the internet?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Free Wi-Fi is available within the facility.<br>LAN cable is not supported.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Is there laundry available?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.Yes, we have.<br>It can wash up to 10kg and dry up to 6kg. Detergent is also available.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Are there any amenities that I can take home?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.You are welcome to take home Slippers, blush, razor, cotton set, and shower cap.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.Can I stay with my pet?<\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.This facility does not allow guests to bring pets.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"ark-block-accordion__item\" data-ark-acc=\"wrapper\"><summary class=\"ark-block-accordion__title\" data-ark-acc=\"header\"><span class=\"ark-block-accordion__label\">Q.What video distribution services are available on TV?<span style=\"font-size: 14px; color: initial;\"><\/span><\/span><span class=\"ark-block-accordion__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"ark-block-accordion__body ark-keep-mt--s\" data-ark-acc=\"body\">\n<p>A.You can watch Netflix and Youtube with your own account.<\/p>\n<\/div><\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"For reservation About check-in About thefacility","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_locale":"en_US","_original_post":"http:\/\/kohakuvilla.jp\/?page_id=78","footnotes":""},"class_list":["post-242","page","type-page","status-publish","hentry","en-US"],"_links":{"self":[{"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/pages\/242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/comments?post=242"}],"version-history":[{"count":7,"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/pages\/242\/revisions"}],"predecessor-version":[{"id":328,"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/pages\/242\/revisions\/328"}],"wp:attachment":[{"href":"http:\/\/kohakuvilla.jp\/wp-json\/wp\/v2\/media?parent=242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}